Last updated: [7/19/21]
WHO WE ARE
WHAT IS PERSONAL INFORMATION?
“Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular natural person.
PERSONAL INFORMATION WE PROCESS
We process Personal Information that you actively submit to us, that we automatically collect through your use of our Services, and that we collect from third-party sources. We may process your Personal Information with or without automatic means, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of your Personal Information.
Personal Information that you actively submit to us.
We collect Personal Information that you actively submit to us through your account, send us through feedback and opinions, and when you interact with us through social media or directly through the Services. Examples are provided below. We will require certain Personal Information for you to use our Services or for us to be able to contact you. There may also be circumstances where providing Personal Information is optional and does not impact your access to the Services.
Social Media. You may interact with us through social media via the various available platforms, whereby we collect and process the data provided.
Other Interaction Directly Through the Services. We provide an option for users to submit inquiries or to contact us online through the forms on our website or via email. We collect your contact information, such as your email address, phone number, ZIP code, and other information about your inquiry so that we can contact you and respond. For technical issues, we may collect information about your device or browser or other technical information so that we may resolve the issue.
Personal Information we automatically collect through your use of the Services.
We receive some Personal Information automatically when you visit our Services. This includes information about the device, browser, and operating system you use when accessing our Services, your IP address, the website that referred you, which pages you request and visit, and the date and time of each request you make.
Personal Information we collect from third-party sources.
We integrate with third-party service providers that may share Personal Information with us in connection with your use of our Services. For example, we may gather information about the sites you visit prior to our website through use of third party cookies.
Personal Information we collect through our business operations.
We collect and process the Personal Information of business representatives, including their name, email address, phone number, employer, workplace address, job title, and other information relevant to their actual job role so that we can conduct business and administer contracts.
Personal Information of minors.
The Services are not intended for users younger than 16. We do not actively collect or otherwise process Personal Information from users under the age of 16. If we become aware that an individual under the age of 16 has submitted Personal Information without verifiable parental consent, we will remove his or her information from our files.
COOKIES AND SIMILAR TRACKING TECHNOLOGIES
We also may include tracking pixels, which are small graphic images, in our marketing communications to determine engagement. These cookies may be set by us or by third parties with whom we have partnered to assist in our marketing efforts.
Some portions of our website, applications, and services are functional without cookies, and you may generally choose whether to accept cookies. Most web browsers are set to accept cookies by default; however, you may be able to delete cookies yourself through your browser’s cookie manager. To do so, please follow the instructions provided by your web browser. Please note that disabling cookies will reset your session, disable auto-login, and may adversely affect the availability and functionality of our website, applications, services and other resources we can provide to you.
For more information about managing cookies and how to stop cookies being installed visit http://www.allaboutcookies.org/manage-cookies/. If you wish to opt-out of cookies that collect information to serve you interest-based ads, you may opt-out at https://optout.networkadvertising.org/?c=1 or if located in the European Economic Area (“EEA”), United Kingdom (“UK”), or Switzerland, at https://www.youronlinechoices.com/.
Types of Cookies
Analytical Cookies. These cookies collect information about how users use our website. For example, Rick’s uses Google Analytics to track anonymized usage statistics for the site. This data is used to analyze how frequently people visit the site, how the website is found, and which pages are most frequently viewed. These cookies do not collect information that identifies a website user. This information is combined with data from thousands of other users to create an overall view of website data use and is never identified individually or personally. These cookies are only used to identify ways to improve the website. The analytics cookies we use are: Google Analytics – Web traffic tracking. Learn more at https://www.google.com/policies/privacy/, and to opt out, visit https://tools.google.com/dlpage/gaoptout.
Advertising and Targeting. These third-party cookies are placed by third-party advertising platforms or networks to collect information about your website visits and actions for delivery of targeted ads and to track ad performance. We do not allow third-party advertising platforms or networks to place cookies on our Services for targeted advertising purposes.
PURPOSES FOR PROCESSING PERSONAL INFORMATION
We process Personal Information to operate our Services and fulfill our contractual obligations. In addition, we process Personal Information for web analysis, marketing, security monitoring, product analysis, research, and development, and to promote the Services. Our purpose in processing this Personal Information is to operate our Services, perform advanced analytics, use targeted advertisement in display and social media, develop new business partnerships, and for administrative and other business purposes.
SHARING OF PERSONAL DATA
We share your Personal Information in the following circumstances:
Third-Party Providers and Business Partners. We may share Personal Information with third-party providers for their processing in performing functions on our behalf. The categories of third-party providers with whom we may share Personal Information are: (i) providers of hosting services; (ii) sales and marketing providers; (iii) analytics service providers; and (iv) security monitoring service providers. We also may share Personal Information with business partners, but the information is generally only aggregate, de-identified data, except for feedback and opinions provided on specific products.
Regulatory Bodies, Public Authorities and Law Enforcement. We may access and disclose your Personal Information to regulatory bodies if we have a good-faith belief that doing so is required under regulation. This may include submitting Personal Information required by tax authorities. We may disclose your Personal Information in response to lawful requests by public authorities or law enforcement, including to meet national security or law enforcement requirements.
Other Disclosures. We may also disclose your Personal Information to exercise or defend our legal rights; to take precautions against liability; to protect the rights, property, or safety of the resource, of any individual, or of the general public; to maintain and protect the security and integrity of our services or infrastructure; to protect ourselves and our services from fraudulent, abusive, or unlawful uses; or to investigate and defend ourselves against third-party claims or allegations. Disclosures may be made to courts, attorneys, law enforcement or other relevant third parties in order to meet these purposes.
Our platform may contain links to other websites not controlled by us, and these other websites may reference or link to our platform; we encourage you to read the privacy policies applicable to these other websites.
STORAGE OF YOUR PERSONAL INFORMATION
Our Services are designed for users in the United States only. Personal Information is processed and stored on computers and servers in the United States. If you are located outside the United States and choose to provide your Personal Information to us, we will transfer your Personal Information to the United States and process it there. This may mean that your Personal Information is processed under circumstances where the privacy laws are not as protective as those in your jurisdiction. Where we transfer your Personal Information, we will take all reasonable steps to ensure that your privacy rights continue to be protected.
PERSONAL INFORMATION SECURITY
Rick’s uses technical and organizational measures to protect the Personal Information that we store, transmit, or otherwise process, against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. We regularly consider appropriate new security technology and methods as we maintain and develop our software and systems. However, you should keep in mind that the Services are run on software, hardware, and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control. Please also be aware that despite our efforts to ensure the security of your data, we cannot guarantee that your information will be 100% secure.
Please recognize that protecting your Personal Information is also your responsibility. We urge you to take every precaution to protect your information when you are on the Internet, such as using a strong password and keeping your password secret. If you have reason to believe that the security of your account might have been compromised (for example, your password has been leaked), or if you suspect someone else is using your account, please let us know immediately.
RETENTION OF YOUR PERSONAL INFORMATION
We retain Personal Information that we are required to retain to meet our regulatory obligations including tax records and transaction history. We may retain information within our internal systems for backup, archival, audit, legal, or other purposes.
We retain your client information for use in marketing analysis and targeting of online advertisements through email and social and/or display advertising.
EFFECTIVE DATE AND AMENDMENTS